Specified Commercial Transactions Act
Seller (Service Provider)
KW Global Co., Ltd.
Operating Manager (Representative or Mail-Order Business Manager)
Izumi Kobayashi
Address
〒105-0013
2-7-17 Hamamatsucho, Minato-ku, Tokyo
Eagle Hamamatsucho Tensho Office Hamamatsucho Daimon Room 1036 (JP)
Phone Number
+81 90 4050 5324
(Reception hours: Weekdays 10:00–15:00 ※Excluding weekends and holidays)
Email Address
Website URL
Booking Page URL
Sales Price (Service Fee)
Accommodation rates vary depending on dates, number of guests, plan, etc. Please check the amount (Japanese Yen) displayed on the booking page.
Additional Fees Other Than Service Charges
Cleaning fee: ¥16,000 per stay (displayed on booking page)
If any additional fees apply beyond the above, they will be displayed on the booking page.
※We do not collect special taxes such as accommodation tax (consumption tax, etc. will be processed appropriately in accordance with laws and regulations).
Payment Method
Credit card payment (Stripe)
Payment Timing
Full payment at time of reservation confirmation (prepayment)
※For reservations made through external platforms such as Airbnb, the regulations of each platform apply.
Service Provision Period (Equivalent to Delivery Period)
Accommodation services will be provided on the dates specified at the time of reservation (check-in date to check-out date).
Check-in / Check-out
Check-in: After 16:00
Check-out: Before 10:00
※Late check-out is not available.
Application Validity Period / Sales Quantity Limitations
The number of available rooms varies depending on availability. Reservations will close once fully booked.
Cancellation, Changes, and Refunds
Cancellation Policy
Cancellation fees are as follows (applied to accommodation charges):
- Up to 7 days before check-in: Free
- 7 days to 1 day before check-in: 50% of accommodation charge
- Day before to day of check-in / No-show: 100% of accommodation charge
※The conditions displayed on the booking page take precedence regarding calculation points and detailed rules.
Refund Method and Timing
If a refund is required according to regulations, it will be processed to the credit card used for payment (via Stripe).
The time it takes for the refund to appear depends on the card company's processing (estimate: several days to several weeks).
Reservation Changes
Whether reservations can be changed and the conditions for changes are subject to the conditions displayed on the booking page. If you wish to make changes, please contact us at the email address above.